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Enterprise Survey Software Solutions That Meet
ALL of Your Research Needs
Professional - Easy To Use
Wizards - Most Question Types & Features
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Resources to Grow With Your Needs...
 An Enterprise Survey System that Handles MILLIONS of Surveys and Respondents.
Professional, Easy to Use, Cost Effective.
Build Surveys Anytime-Anywhere... All you need is a Browser and an Internet Connection.
View Data Collection Progress and Results from Any Internet Connection
Secure Data and Results
The complete tool for managing your corporate research effort.
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Address the major corporate concern of security and privacy, while increasing
efficiency of your research organization. With enterprise survey software,
your in-house site administrator is empowered to set the permissions
and control your users. Customer contacts can be monitored to prevent
them being "worn out" through too frequent mailings. User
accounts can be granted with permissions based on workgroup or
individual needs for viewing, sharing, copying, deleting, sending
or using research surveys, databases and results.
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Corporate Survey Libraries for Questions,
Invitation Letters, Mailing Lists and Databases.
Increase Productivity by sharing research surveys and libraries.
Copy, Modify, Reuse Surveys to Maintain Quality and Save Time, Effort and Money.
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Create Dynamic Customized Surveys For Each Respondent.
Custom surveys speak directly to the respondent reflecting past information
and allow you to gather more information in less time.
Avoid repetitive
questions by integrating your current "CRM database" of experiences
and information about individual respondents.
Individualized Invitation Letters and
Dynamic Surveys may be customized down to the individual
respondent level. Respondent information can then be automatically posted back to
your system for integration into your corporate CRM system.
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Download
List of Features Spreadsheet
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Enterprise Solution Management
- Ability to manage all aspects of user accounts
- Ability to control access and rights to accounts,
surveys, libraries and email databases and to control all functionality
- Ability to share all resources within or across
accounts, and to control the degree of sharing (view, copy,
edit, delete, perform tasks)
- Ease of corporate administration
Survey Delivery Options
- Corporate Branded Enterprise Solutions (Your
Company Name.com)
- Branded and hosted Surveys through the Web
site
- E-mail invitation surveys with link
- E-mail invitation surveys with viewable HTML
survey
- Portable technology for mobile surveys (mall
intercept, business applications)
- Web site entry and exit surveys with quota
based Pop-up survey capability
- Address book invitations with respondent identification
and tracking
- 360 degree respondent tracking (passing of
customer number with the survey link). This feature enables
tracking of the customer ID from the customer database to the
survey, with feedback sent back to the customer database for
a reminder mailing.
- Integration of respondent data with the email
invitation to facilitate dynamic surveys
General Survey Creation Capabilities
- Standard Question Types Advanced Question
Types
- Multiple choice single item check
- Constant sum
- Multiple choice check all that apply
- Rank order with validation
- Short text answer
- Pick k of n with validation
- Open-end text answer
- Pick, Bucket and Rank
- Horizontal rating scales
- Multiple choice matrix
- Vertical rating scales
- Multiple open-end numeric text
- Side by side questions
- Dynamic questions based on previous answers
- Wizard-based survey creation for easy control
of all question and answer options
- Insert graphics, audio, and video, including
company logos
- Response checking and validation
- Multiple choice with “Other (customizable text
message): Specify open ended text”
- Sophisticated multi-level branching capabilities
and survey paging
- Randomization of answer choice order
- Randomization of question order
- Drop-down list answers to previous questions
- Text piping: answer to question, answer to
answer, question to question, question to answer
- Sample quota checking with termination and
branching
- Personal question and survey libraries
- Multiple-language support (including Chinese,
Japanese, Russian, Arabic, etc.)
- No survey posting or IT support required. Your
survey is online in real-time while you build.
- Looping through question blocks for items selected
with appropriate text piping
- Extraction and carryover of selected and/or
unselected items to later questions
- Blocking of questions for purposes of question
logic, randomization and experimental designs
- Time stamping and elapsed time clocking
Survey Library of Templates
- Hundreds of accessible surveys to copy / edit
- Survey templates organized by category
- Templates that mirror website and corporate
look and feel
- Specialized surveys for marketing surveys
- Specialized surveys for customer satisfaction,
concept testing
- Specialized surveys for conjoint analysis
Libraries and Upload Storage
- Personal Question Library
- Survey Library (user, department, division,
corporate, world)
- E-mail List Libraries (with adequate controls)
- Survey Invitation and Message Library
- Graphics Library
Database / Data Warehouse
- Email List Database
- Embedded Databases (for dynamic questioning)
- Respondent Data Real-Time Access
- CRM Data Access, Import, Export
Integration Potential
- CRM Data Import
- API Scheduled Get and Post data to and from
corporate system
- Survey distribution by external system (keep
customer lists behind the corporate firewall)
- Embedded data codes to pass respondent data
with the survey invitation
Survey and Question Editing
- Single click survey copying (duplicate entire
survey)
- View, copy and edit from our large online survey
library
- Wizard-based question insertion, movement,
deletion and copying
- Text search and replace
- Instant survey “preview” (actually test your
survey and collect your data)
Survey Appearance and Formatting
- HTML viewable surveys as part of e-mail or
Web site survey
- Customizable survey header and footer support
for each survey page
- Customizable buttons for submit, continue,
and URL redirection
- Complete branding of your survey: insert J
PG and GIF files, including your company’s logo
- Single click change of background color, question
separators
- Font selection and answer category width control
- Customizable “Thank You” page with definable
redirection link
Respondent Control and Redirection
- Optional answer validation and question flagging
for required questions
- Answer change prevention from previous pages
- Stop/Start feature that allows respondents
to “Continue where you left off” feature
- Anti-”Ballot box” stuffing
- Password protection and access control for
survey (password or user ID and Password)
- Secure data transmission
- Survey activation/deactivation to terminate
data collection
- Survey transfer to multiple respondents (stop
start with password protection that can be passed to multiple
respondents (for example, CEO, CFO, COO each complete separate
sections of the same survey)
Analysis and Results
- Completion rate and survey abandonment analysis
- Real-time Web accessibility of analysis tools,
report generators and graphics
- Public Access to Results (No Access, Password
Protected Access, or World Access options)
- Display and coding of verbatim comments
- Selective removal of respondent from answer
set
- Desktop delivery of charts and respondent-level
data
- Excel, SPSS, and CSV deliverable data sets
(real-time data downloads)
- Automatic delivery of SPSS command file (variable
list, variable labels, value labels)
- Full Statistical Analysis and Hypothesis testing
with “Select If“ filter support Summary
- Statistics (Mean, Variance, Std. Dev, Frequency
table, Cross-Tabulation (Contingency Table Analysis) Coming
Soon: One Sample, Two Sample Z statistics, Paired T statistics,
Proportions Simple, Multiple Linear Regression, One-way ANOVA,
One Sample, and Two Sample Inference on variance.
- Full Graphical Analysis: Bar Plot, Pie Chart,
Histogram, Box-Whisker Plots
- Conjoint and other advanced analysis
- View and Edit Respondent Data
- Response sets (database integration of processing
across surveys, groups, time periods)
- Grading Function for survey item batteries
and item subsets
Custom Panel, CRM, and Data Integration
- Seamless e-mail integration with company databases
- Transparent support for respondent ID sharing
and tracking inbound to survey
- Transparent support for respondent ID tracking
and transfer to secondary survey or database
- Customer ID import and export for respondent
tracking and for follow-up survey mail out
- Administrator assigned (optional) User ID and
Passwords for survey access
- Online Address Book for address import, mail
out and tracking of respondents
Custom Development and Support
- Extensible architecture to quickly and easily
add new question types to meet your needs
- Database driven dynamic surveys can be created
by the user without additional programming
- Integrated E-mail Campaign Manager that can
access CRM data
- User developable Whistle blowing, Executive
Notification and Sales Lead Triggers
Enterprise Solution Management
Download List of Features Spreadsheet
- [click here]
Custom Branded Corporate Research
Sites reinforce your commitment to customers and employees.
Expand your customer commitment with coordinated research efforts
throughout your company... without limitations. Branded sites
include your own "dot.com" address, your corporate logos
and your own survey libraries. Site skins, stylesheets, templates
and permissioning levels are customized to your specifications.
Sites and software are hosted, maintained and updated automatically
by Qualtrics.
A Few of Our Clients...
Sabre Systems, Travelocity, Intel, The Conference Board, U.S.
Army, Department of Veterans Affairs, Federal Reserve Board, Simplot,
ConAgra, Bose, Parade Magazine, Storage USA, ABN-AMRO, Wells Fargo,
Royal Caribbean, Celebrity Cruises, Smile Care, Microsoft, Houghton
Mifflin, Intuit, ATI Technologies, Citizens Bank, Society of Actuaries,
IBM, Yahoo!, HP, NCR, 3M, Chevron, Staples, Cooper Tire, Overstock.com,
MONY, Deloitte and Touche, Society of Actuaries, National Association
of Home Builders, Council for Advancement and Support of Education,
Government of Saskatchewan, Booz Allen Hamilton, Accountants World,
Experian, Baxter, Nissan, American Century, Arrow Electronics,
Strategic Vision, Discount Tire, Plus..., Hundreds and Hundreds
of Universities
Advantages of Enterprise Solution Management
- Ability to manage all aspects of user accounts
- Ability to control access and rights to accounts,
surveys, libraries and email databases and to control all functionality
- Ability to share all resources within or
across accounts, and to control the degree of sharing (view,
copy, edit, delete, perform tasks)
- Ease of corporate administration
Enterprise Solution Survey Delivery Options
- Corporate Branded Enterprise Solutions (Your Company Name.com)
- Branded and hosted Surveys through the Web site
- E-mail invitation surveys with link
- E-mail invitation surveys with viewable HTML survey
- Portable technology for mobile surveys (mall intercept, business applications)
- Web site entry and exit surveys with quota based Pop-up survey capability
- Address book invitations with respondent identification and tracking
- 360 degree respondent tracking (passing of
customer number with the survey link). This feature enables
tracking of the customer ID from the customer database to
the survey, with feedback sent back to the customer database
for a reminder mailing.
- Integration of respondent data with the email invitation to facilitate dynamic surveys
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